Privacy Policy

Company Information

1. Information We Collect

We collect information that you provide directly to us when using our energy monitoring platform:

• • Contact information (name, email, company name, phone number)
• • Account credentials and authentication data
• • Energy consumption and production data from your solar installations
• • Device and hardware identifiers for our intelligent monitoring system
• • Payment information for subscription services
• • Communication records and support requests

2. How We Use Your Information

We use the collected information for the following purposes:

• • Providing real-time monitoring and AI forecasting services
• • Processing your £30/month monitoring subscription
• • Delivering 24/7 IT support for premium package customers
• • Sending alerts and notifications about your energy systems
• • Improving our platform and developing new features
• • Responding to your inquiries and support requests
• • Ensuring G100 compliance and system security

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

• • Encrypted data transmission (TLS/SSL)
• • Secure cloud infrastructure with regular backups
• • Access controls and authentication protocols
• • Regular security audits and monitoring
• • Data retention policies in compliance with UK regulations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• • Service providers who assist in operating our platform
• • Payment processors for subscription billing
• • Law enforcement when required by applicable law
• • Professional advisors (accountants, lawyers) under confidentiality obligations

5. Your Rights

Under applicable data protection regulations (including UK GDPR for UK customers), you have the right to:

• • Access your personal data
• • Rectify inaccurate information
• • Request deletion of your data
• • Object to processing of your data
• • Request data portability
• • Lodge a complaint with your local data protection authority (e.g., ICO for UK customers)

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: